SBI Bank Customer Care Number

State Bank of India, the country’s largest commercial Bank in terms of profits, assets, deposits, branches and employees provides a dedicated customer service to its customers. SBI provides a 24 – hour help line where you can dial up and enquire about any of the State Bank of India products and banking services. It also believes in long term customer relationship by handling the grievances, if any by various means of communication with the customers through a variety of channels, such as through e-mail, website, conference call, one-on-one meeting, analysts’ meet and attendance at Investor Conference throughout the world.

SBI Bank Customer contact details

The following are various avenues to contact depending on their convenience. They assure a quality service so feel free to reach SBI Bank Customer Care anytime.

SBI Bank Call Centre

You can call any time SBI  customer care no. mentioned below from any where from India:

1800 11 22 11 (Toll-free)

For Contacting in Specific State

Ahmedabad: 1800 233 7933
Bangalore: 1800 425 8002
Chennai: 1800 425 4424
Delhi: 1800 11 4545
Hyderabad: 1800 425 3888
Kolkata: 1800 345 3455
Mumbai: 1600 22 8866
Patna: 1800 345 6100

Now another helpline no 1800 425 3800 for SBI Bank’s 24×7 Contact Centre takes care of your queries.

It is accessible through all landlines and mobile phones in the country.

For SBI Bank Customer Care Contact Centre Numbers of various states click on the link specified below:-

SBI Bank Customer care through email

U can contact through email to SBI Customer Care. This will facilitate immediate attention to your communication as fast as possible.

Ahmadabad :

Alternatively, Customers of the Bank can meet senior executives of the Bank on 15th of every month (between 3.00 p.m. and 5.00 p.m.) without any prior appointment and discuss issues relating to their accounts/banking transactions. In case 15th of month is a holiday, customer can meet on the next working day.

In case, excessive delay in resolving their problems is experienced, customers can contact the helpline of the Local Head Office, under whose control the branch functions.

SBI Customer Care Grievance Cell

Another channel of customer care is the public grievance cell facility available at all State Bank of India branches and also online on SBI website. Besides this, on 15th of every month (3:00 p.m. to 5:00 p.m.), SBI customers can meet the senior officials and executives without any prior appointments. They are free to openly discuss any issues regarding SBI accounts, cards, or any other banking transactions. For SBI cards like credit card, and debit card etc., SBI Card provides a separate grievance help line mentioned below-

SBI Local Head Offices

SBI has local regional head offices where you can directly contact in case of delays in complaints addressable or any unresolved issues with the bank. The head office of SBI customer service department is situated in Mumbai with regional head offices in all major cities including Ahmadabad, Bangalore, Bhopal, Bhubaneswar, Chandigarh, Chennai, Delhi, Guwahati, Hyderabad, Kolkata, Lucknow, Patna, and Thiruvananthapuram.

SBI Bank Customer care Helpline

In case a customer is not satisfied with the handling of grievance by the SBI Local Head Office, a communication may be sent (enclosing the message sent earlier to Local Head Office) to the Deputy General Manager (Customer Service), at the Corporate Centre at Customer Service Dept., State Bank of India, State Bank Bhawan, 4th floor, Madame Cama Road, Mumbai-400 021,

Telephone No. (022) 22029456, 22029451 22740432, 22740431,22740433

Fax no. (022) 22742431.

E-mail address –

For SBI Card Related Grievances click on the link given below.

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