Axis Bank Customer Service through E Mail

Axis bank has also put in place dedicated E Mail IDs for various categories of their existing customers. In this article we will see all of them.

Axis Bank Customer Care E Mail ID for General Purpose

Axis bank customers can write and seek clarifications related to Credit Card, Fixed Deposits, Status of Cheques received, and many such types of routine aspects. The E Mail ID for such purposes is As one can make from the Mail ID, it is basically for general purpose Customer Service related topics or issues.

Axis Bank Customer Care E Mail ID for Mobile Banking Related Matters

Axis bank has another facility called Mobile Banking. The details of its features and how to operate them are available in another article in this section. If you are a mobile banking customer of Axis bank, and in case you are facing any problem in conducting the transactions through your mobile, or if you find any discrepancy in your mobile banking transactions, then you can send a mail to them with clear details of the issue at the Axis Bank Mobile Banking Mail ID which is

Axis Bank Customer Care E Mail ID for NRI Customers

Axis bank attaches lot of importance to its NRI customers which can be seen from the fact that they have dedicated Customer Care Contact Numbers for NRIs. In addition to that they have a E Mail ID exclusively for the NRI Customers to contact them. If you are an NRI Customer of Axis Bank, you can write in complete detail about the information you need, or the queries you have / problems that you want Axis bank Customer Care to solve etc., you can write to them at

Axis Bank Customer Care E Mail ID for Investor Relations

Axis bank is promoted by Four Major Organizations namely Unit Trust of India, Life Insurance Corporation of India, General Insurance Corporation Ltd., and National Insurance Company Ltd. In addition to the above there are a couple of institutional investors who have invested on this bank. Apart from that Axis Bank is a publicly traded bank. In other words, the shares of Axis bank are openly sold in the stock markets. Hence there will also be common public who would be holding such shares of Axis bank. All the entities from the above mentioned categories can get their issues address by writing to them at that would look into your issues.

14 comments to Axis Bank Customer care through email

  • Naveen Kumar M

    Dear Sir/Madam

    I have lost my all axis bank manuals and also cheque book but i know my account number and debit card 16 digits number, But i need my Customer id number with out customer id i could’t login my internet banking/online banking..Then how can i find mu Cust ID

    So please do needful

  • Manish Kant

    Dear Sir,
    I am using Axis Bank Credit Card , then how i can get my bills through my E mail address or may you send me my bills on my E mail address.


  • manoj

    How to revalidate the Demamd draft if you are not able to go at the branch from where DD has been prepared. kindly help.

  • hemant shah

    I want to know how I create netbanking registration. After getting pwd.please tell procedure

  • OD Joseph

    I wish to share an incident of cheating by Axis bank. In January I had outstanding of 86000/- in Axis bank credit card. Many times call came from Axis bank informing that I can trnsfer this balance to some other credit card and enjoy a interest free period of 3 months. On their repeated follow up I agreed and gave my HDFC card No. To my utmost surpirse I find that they have debited my credit card a/c with 69000/- by crediting HDFC with 69000/- where I did not have any balance or transaction. On taking up the matter with Axis bank, there is no proper response and the single reply is that it is done with your consent. My repeated plea that I never told them to take over any balance from any bank is in vain. I have also decided not to make any payment and will fight it out in court. Worst customer service is the benchmark of Axis bank as far as I have experienced so far.

  • Supriya Railkar

    dear sir,
    I m having a salary account in axis bank. i applied for titanium card. but today i got the sms that my application has been declined. i checked the eligibility also. so now what to do?

  • Debojyoti ghosh

    Dear sir,
    i am very much happy to say that your bank is giving us outstanding service in
    west bengal. But the people of our state wishing for more atm services.
    The place at new jalpaiguri station,siliguri there is no atm service of any bank,
    i wish that your bank & also our bank will quickly start an ATM service at new jalpaiguri station, siliguri (west bengal).This will be a great advertisement & an example of outstading service of your bank.
    thanking you

  • Sanjay Thakral

    I want to know the procedure for the internet banking. I want to know who to apply for the i connect password & funds transfer facility thru net from a saving / salary account. I despirately need the same on priority as I had applied for the same by submitting hard copy of the form but I did not received any thing from bank as on date.


    Sanjay Thakral

  • Ashok singhal

    dear sir,
    my debit card is barred as i have entered wrong pin twice when i was making on line payment. this is causing a lot of trouble to me.
    sir, you are requested to please remove this barring so that i can my on line payments

  • Abhijit Das

    I am not able to transfer online as because Axis bank is not changing my SMS banking number.

    I have given several mails to the mobile banking ID, but they don’t even bother to answer the mail.

    I think that Axis bank’s customer care is one of the worst in the industry. That’s why I am planning to close down my account.

  • ashok tiwari

    dear sir,
    my debit card is barred as i have entered wrong pin twice when i was making on line payment. this is causing a lot of trouble to me.
    sir, you are requested to please remove this barring so that i can my on line payments

  • Jeffin.M.Cherian

    I was using Axis Bank corporate salary account in one company.Before 1 month i resigned from there.Also i joined in another company.So can i use the same account for getting salary frommy new company ?

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